Amidst the lush greenery, I discovered a culinary gem boasting magnificent mountain views. The restaurant's refined atmosphere and traditional Portuguese gastronomy made me feel like royalty dining in a palace. The flavors danced harmoniously on my palate, truly a feast fit for a king.

Shower rooms by the pool: too simple.

The stay was perfect. Very large, tastefully furnished room, large balcony with a sensational view over Chaves .. Very good, varied breakfast and an extremely pleasant wellness area.

The hotel is not responsible for the bad weather

New luxurious house in a park outside of Chaves. Nice staff, decent restaurant. A casino belongs to the hotel - if you like it.

The house is located somewhere in the middle of nowhere, the town of Chaves can only be reached by car.

The location is perfect, with easy access into town and a casino just a short walk away. The deluxe room we stayed in was an absolute masterpiece. We loved the extra door that separated the bedroom from the rest of the space, providing privacy and convenience. The infinity pool was incredible, although the weather was too cold for us to enjoy the outside pool. The staff were fantastic, going above and beyond to make sure we had everything we needed. We were delighted with the welcome Port wine at the bar and the complimentary mini pastel de Chaves at the restaurant. Our baby cot was also provided and was absolutely perfect. We truly felt welcome and comfortable throughout our stay.

This hotel is highly recommended for anyone looking for a luxurious and comfortable experience.

Such a nice Hotel! Rooms are great. Staff are well trained, the restaurant is good and, for the "players", there is a wonderfull casino. recomended !!!

A Great Place to Unwind and Gamble!

During our stay, we were truly impressed by the hotel's casino experience. The variety of games and the lively atmosphere made for an exciting evening of entertainment. The staff at the casino were friendly and helpful, and we felt welcomed and taken care of. Whether you're a seasoned gambler or just looking to have some fun, the casino at this hotel is definitely a highlight.

Great breakfast

The extra beds were very uncomfortable

During my stay, I really enjoyed the comfortable and clean rooms with great showers and good water pressure. The hotel's location near a motorway and easy access to town was convenient. In the restaurant, I loved the complimentary Port wine, mini pastel de Chaves, and the variety of breakfast items. The indoor pool area was a great spot to relax, especially with the jacuzzi, steam bath, and sauna.

Some guests had slow service at the pool bar.

My family and I arrived at the hotel and were very impressed by the modern, luxurious decor of the lobby. Upon going to our room, we were pleasantly surprised to find an actual wooden crib for my toddler son already set up. I must stress the crib was wooden and not a typical fold out crib you'd find at most other hotels. The crib was set with a small pillow, blankets, and an extra towel and bar of soap for our little one. The bed had complimentary chocolates on the pillows--with one extra for my son. The decor was very modern and bathroom was quite spacious with a nice soaking tub. There was a balcony with a small patio set as well. Internet connection is fairly fast. The pool was cold, but there is an indoor pool. There is also a kids play room on the bottom floor--just ask the front desk for the key. The hotel was nice enough to call a babysitter for us and the wife and I went to the Casino, where we met some of the nicest bartenders, Ricardo and Tatian (spelling?). I won some money playing a uniquely Portuguese table game--the dealers were very nice in teaching me how to play. The Portuguese people, in general, are very friendly... My family and I cannot say enough about this hotel. It's very close to Chaves, Portugal, but still remote enough from the hustle and bustle of the small city. The city offers some sight-seeing and decent shopping. The area is surrounded by beautiful mountains for hiking and many, many vineyards. I highly recommend this hotel for a slow-paced, relaxing vacation--and . Oh, and I'm typically a snob when it comes to hotels, but this one is definitely a jewel.

No business center for printing; however, the front desk accommodated me! Great service. We were sad to leave--but will return next year.

The dinner and show package was fantastic! 3 courses and unlimited drink included: great value for money!

The value for money at this hotel was outstanding, and the deluxe room was an absolute masterpiece. The separate door in the room made it ideal for both casino enthusiasts and families with kids. The location was convenient, just off the motorway, with easy access to town, and the staff treated us with great kindness.

The morning meal could have been better; it lacked a wider variety of options.

The facilities are acceptable although completely out of context of it's location. To much gambling oriented!

We booked a double room and instead they gave us a twin room it's a shame that hotel staff aren't able to tell the difference between the two, the've excused themselves by saying that booking a twin or a double room through www.booking, for them it's basically the same. We requested if we could change and if we hadn't call reception after a 20' wait they wouldn't have the decency to call us back to inform that our request wouldn't be possible. Shame the service and the price we've payed. The squash court wasn't available either and no one informed us at arrival after we requested a booking.

Had a fantastic weekend in a relaxing spot. The spa was my favourite spot, it had an amazing jacuzzi and sauna. The hotel room was very clean and comfortable with excellent shower pressure. The location was perfect for a weekend away as there were no screaming kids due to the hotel's pool policy. Another plus was the friendly staff who were very approachable and helpful.

The hotel lacked basic signs and directions, making it difficult to navigate around the hotel. the breakfast could have been improved with more options.

I really liked the size of the bathroom and the balcony. It was also very pleasent to get 2 free drinks from the casino.

Mostly the staff wasn't very friendly. There were 8 occupied rooms at the hotel and the staff couldn't be bothered in terms of provide us with a decent service. Breakfast wasn't in line with the hotel overall level

Quality of rooms and facilities helpfulness of staff

Poor selection of choice on set restaurant menu although quality was good